Privacy Policy

Effective Date: 21/12/2024

Globetrotters.ai (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, applications, and services (collectively, the “Service”).

If you have any questions, please contact us at privacy@globetrotters.ai.

1. Information We Collect

a. Information You Provide

  • Account Information: When you sign up, we collect your name, email address, password, and any other details you choose to share.
  • Profile Information: If you create a profile, we may collect information such as your travel preferences, bio, and profile picture.
  • Payment Information: If you purchase a subscription or make a payment, we collect billing information, but payment processing is handled by third-party services.

b. Information We Collect Automatically

  • Device Information: IP address, browser type, device type, operating system, and app usage data.
  • Usage Data: Information about your interactions with our Service, such as pages visited, time spent on the Service, and features accessed.

c. Information from Third Parties

  • Social login data if you register or log in via Google, Facebook, or another third-party service.
  • Analytics data from tools like Google Analytics (aggregated and anonymized).

2. How We Use Your Information

We use your information to:

  1. Provide, maintain, and improve the Service.
  2. Customize your experience, including travel recommendations.
  3. Process payments and manage subscriptions.
  4. Communicate with you regarding updates, promotions, or changes to the Service.
  5. Ensure security and prevent fraud.
  6. Comply with legal obligations.

We process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent (e.g., for marketing communications).
  • Contractual Necessity: To fulfill our obligations under a contract (e.g., providing the Service).
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interests: To operate, improve, and secure the Service.

4. Sharing Your Information

We may share your information with:

  1. Service Providers: For hosting, analytics, payment processing, and other necessary services.
  2. Third Parties: If you opt-in to share your travel experiences or connect with friends.
  3. Legal Authorities: When required to comply with legal obligations or protect against fraud.
  4. Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request correction of inaccurate or incomplete information.
  3. Deletion: Request deletion of your personal data, subject to legal obligations.
  4. Restriction: Request restriction of processing in certain circumstances.
  5. Data Portability: Request transfer of your data to another service.
  6. Objection: Object to processing for marketing or other purposes.
  7. Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise your rights, contact us at privacy@globetrotters.ai.

6. Data Retention

We retain your personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize you when you use the Service.
  • Remember your preferences.
  • Measure and analyze usage.

You can manage cookies through your browser settings.

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside the European Union, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legal mechanisms.

10. Children’s Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us, and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to you through email or a notification on the Service. Please review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@globetrotters.ai